Q: Can I transfer my foreign national records from one tax year to the next?
A: Sprintax opens up the new tax year in late November. Administrators can transfer records into ...
Q: Can I change a user's email address?
A: Yes, you can change a user or vendor email address in Calculus.
1. On the left side menu selec...
Q: Will foreign nationals receive support from Sprintax?
A: Sprintax Calculus has numerous ways to support foreign national users with assistance to compl...
Q: How can I delete a duplicate record?
A: Records can be deleted individually or in bulk. The administrator will select the record(s) th...
Q: Can we get a tax analysis without having the individual complete their Calculus profile?
A: Administrators can upload additional information into Sprintax Calculus for the Individual how...
Q: What is the difference between an ITIN and SSN?
A: An Individual Taxpayer Identification Number (ITIN) is a tax processing number issued by the ...
Q: Can I deactivate records for the new year?
A: Yes, you can deactivate user records in the new tax year (even after transfer to new tax year)...
Q: What type of change management support is provided to users and administrators during transition?
A: Administrators will have an onboarding specialist who will set up a plan, timeline and include...
Q: How often are system enhancements implemented?
A: Minor system changes are made outside of core business hours every few weeks. Major or signifi...
Q: Is Sprintax fully functional in facilitating compliance with the Internal Revenue Service’s nonresident alien (NRA) tax rules, regulations and reporting requirements?
A: Sprintax Calculus is backed by a combination of tax experts and developers that are dedicated ...
Q: How long does the system retain biographical and payment information for payees?
A: Sprintax does not automatically delete biographical and payment information. Schools manage th...
Q: Can I see an electronic audit log of historical changes made by admins or users in the system?
A: Administrators can request to enable the Audit Log. The log will give administrators full visi...
Q: Does Sprintax offer webinar for tax professionals and or for foreign payees?
A: Sprintax provides many different training and educational webinars throughout the year on tax ...
Q: Is Sprintax built to the accessibility standard WCAG 2.1 Level AA?
A: Yes, Sprintax Calculus is WCAG 2.1 Level AA compliant. We engaged with a third party accessibi...
Q: Can Sprintax Calculus feed data into other systems?
A: Yes, Sprintax has an open API which enables the direct transfer of information between our sys...
Q: How can a user transfer their profile info for a Tax Return?
A: Once an Administrator finalizes and locks the tax year in Sprintax Calculus, the 1042-S forms ...