A: Administrators will have an onboarding specialist who will set up a plan, timeline and include trainings of all the features and functions. During this onboarding stage, the Sprintax team are happy to provide guidance on how best to use Calculus and what processes you can put in place.
On the user side, we have plenty of help articles, guides and tutorial videos for each step of the questionnaire. In addition, we have 24/7 live chat and email support. This will ensure that there is always someone available to answer their questions.